| Unit | Topic | Description |
|---|---|---|
| Unit I | Corporate Governance | Concept – Meaning – Scope – Need – Corporate Governance mechanism – Corporate Governance and stakeholders – Investors protection – obligation to investors obligation to government – Corporate governance and value maximization. |
| Unit II | Historical Perspective of Corporate Governance | World Bank on Corporate Governance – Indian Committees and guidelines and corporate governance – Naresh Chandra committee – Narayanamurthy Committee – Kumar Mangalam Birla Committee – Corporate Governance practices in India. |
| Unit III | Role of Board of Directors | Corporate Governance and role of Board of Directors – Governance issues relating to the Board – Corporate Governance Reporting and Best practices. |
| Unit IV | Audit Committees | Corporate Governance and the role of Audit Committees – Role, Duties and Responsibilities of Auditors – quality audit. |
| Unit V | Corporate Governance and Business Ethics | Meaning – Scope – Need for business ethics – roots of unethical behaviour – unethical issues – corporate governance and ethics – the Indian context – The future of Corporate Governance in India. |
| Unit | Topic | Description |
|---|---|---|
| Unit I | Introduction to Computer & Networking | Components of Computer System, Input-Output Devices, Memory, Hardware & Software, Types of Software, Machine Language, Assembly Language, High Level Language, Number System. Networking & Internet – What is Network, Types of Network, Topology & its type, Internet & its services, www, e-mail & web site, Protocol, FTP, TCP/IP, Telnet, Client/Server Concept, Mark-up Languages, Concept of Distributed & Cloud Computing. |
| Unit II | Operating System | Software Needs, Operating Systems basic and its type: Multi-tasking, Multi-processing, Multi-programming, MS-DOS, MS-Windows, LINUX. |
| Unit III | Office Applications | Word Processing – Meaning and Role of Word processing in Creating Documents, Editing, Formatting, Printing Documents, Using Tools such as Spelling Check, Thesaurus etc. (MS-Word). Electronic Spreadsheet – Structure of Spreadsheet and its Application to Accounting, Finance and Marketing functions of Business. Creating a Dynamic/Sensitive Worksheet, Absolute and Relative Cell Reference, Using Built-in Functions, Goal seeking and Solver Tools, Graphics and Formatting of Worksheet, Error Free Worksheet (MS-Excel), Practical knowledge in Wings Accounting Software. Power Point Presentation – Create presentation, modify themes, add/edit text, slides, images, shapes, tables, charts, sound, animation and multimedia concept. |
| Unit IV | Database Management System | Introduction to DBMS, DBMS Architecture, Data Organization, Concept of Field, Record, File, Table, Index, View, Concept of MS-Access. RDBMS – Oracle, Introduction to Oracle, Database Query Language (SQL). |
| Unit V | Management Information System | Concept of Management Information System, Role of MIS in Managerial Decision Making, System Approach, Sources of Information, Computerized MIS and its Advantages, Selecting Computer System and Training of Personnel, Organizational Aspects of Computerized Data Processing, Evaluation and Control of Data Processing, Office Automation System, Decision Support Systems, Executive Support Systems, Expert Systems, System Analysis and Design, System Life Cycle, Data Flow Diagram, Data Dictionary, Simon’s and Anthony’s Models in Information System. |
| Unit | Topic | Description |
|---|---|---|
| Unit I | Meaning & Importance of Communication | Meaning and Importance of Communication in business, the process of Communication, models of Communication, types of information order, advise, suggestion, motivation, persuasion, warning and education. |
| Unit II | Channels of Communication | Their effectiveness and limitations, media of communication, barriers of communication, approaches to effective communication, and tools of communication: diction, sentence, paragraph, punctuation and report writing. |
| Unit III | Group Communication | Group Communication through Committees: Conference Seminar, Symposia and Other Formal Communication with Public at Large; Interviews and Group Discussion. |
| Unit IV | Business Correspondence | Essentials of effective business communication, structure of business correspondence: inquiries and replies, orders and their executions, complaints and adjustments, credit and status inquiries, agency letters and sales letters. |
| Unit V | Strategies to Improve Communication Skills | Speaking skills, listening skills; guidelines to effective public speaking; developing job application covering letter, résumé, interviewing and negotiating the job offer. |
| Unit | Topic | Description |
|---|---|---|
| Unit I | Introduction & RBI | Changing role of Banking in India. Reserve Bank of India – Objectives, Traditional and Development functions and Instruments of Monetary Policy used by RBI. |
| Unit II | Commercial Banks | Objectives, functions of commercial banks and recent developments and challenges of commercial banks in India. |
| Unit III | Management of Deposits | Relevance of marketing approach to deposit mobilization in a bank, formulating marketing strategies for deposits mobilization by a bank in India. |
| Unit IV | Credit Management | Principles of lending, new credit policies of commercial banks in India and their implementation, contents of credit policy of a bank, credit appraisal by a commercial bank, Assets Classification and Management of NPAs, Concept and advantages of assets securitization. |
| Unit V | Venture Capital & Credit Rating | Venture Capital Funds – Objective, policies and operations of venture capital in India. Credit Rating – Objective, functions of credit rating agencies and evaluation of credit rating agencies in India. |
| Unit | Topic | Description |
|---|---|---|
| Unit I | Derivatives Introduction | Introduction to derivatives, meaning, classification, type and uses. The need for derivative market, characteristics of forward transaction, Hedging and risk sharing, effects of derivatives markets on the financial system. |
| Unit II | Futures Market | Futures market, future prices, future contracts and characteristics of future contract, forward prices, characteristics of forward contract, interest rate of standardization. |
| Unit III | Swaps & Options | Types of swaps, basic uses of swaps, interest rate swaps, option markets, characteristics of option, factors affecting option prices, option trading strategies. |
| Unit IV | Derivative Pricing | Derivative pricing methodologies, objective of risk management, risk in credit derivatives, Black-Scholes analysis, options on stock indexes, market risk management. |
| Unit V | Derivatives in India | Prospects and policies, commodity trading in India, reasons for slow growth of derivatives in India, uses and misuses of derivatives. |
| Unit | Topic | Description |
|---|---|---|
| Unit I | Introduction to Change | Overview of change, importance and impact of change, origins of change – technological, social, behavioural; role of human resource strategies in implementing change. |
| Unit II | Organizational Structure, Culture and Change | The significance of structure for change, HR implications of structural choice and change. Organizational culture – integration, differentiation and fragmentation; linking organizational culture through HR change interventions. |
| Unit III | HR Processes and Change | Relevance and development of recruitment and selection processes for planned and unplanned change; HRD and organizational change. |
| Unit IV | Strategic Reward Management | Strategic reward management and its role in changing employee behaviour; managing change through employee involvement. |
| Unit V | Evaluating and Promoting Change | Approaches to evaluate change; from evaluating to promoting change; clarity of purpose and strategies; data collection for analysis; analysis and feedback. |
| Unit | Topic | Description |
|---|---|---|
| Unit I | Introduction to Group Dynamics | Nature of groups and group dynamics – group formation – value of groups. |
| Unit II | Group Decision Making | Anatomy – groupthink – group polarization – methods of group decision-making. |
| Unit III | Group Conflict | Sources of conflict in groups – conflict process – coalitions – conflict resolution; conflict between groups – sources – resolving inter-group conflict. |
| Unit IV | Crowds and Collective Behaviour | Crowds and collectives – theoretical viewpoints – De-Individuation Theory. |
| Unit V | Groups and Change | The group as an agent of change – the effectiveness controversy – sources of change in groups. |
| Unit | Topic | Description |
|---|---|---|
| Unit I | Evolution of Sales Management | Nature and Role of Sales Management, Sales Strategies: Relationship Strategy; Hard Sale Vs. Soft Sale Strategy, Setting Personal selling objective. |
| Unit II | Sales Training Program | Role of a trainer; Training Method; Designing sales training program, Motivating Sales Personnel, Financial Compensation Methods, Nonfinancial Methods, Sales Meeting, Sales Contests; Managerial Evaluation of Contest. |
| Unit III | Sales Organization | Sales Organization Concepts - Structures, Procedure; Types; Methods, Territories: Size; Allocation; Designing; Allocating Sales Efforts, Sales Information System; Planning; Reports, Evaluation of Sales Force: Process. |
| Unit IV | Marketing Channel | Importance; Structure; Flow, Wholesaling: Functions; Classification; Key tasks, Retailing; Organized Retail in India; Types of Retailer; Role of Retailer; E-Tailing, Market Logistics: Scope; Inventory Management; Warehousing; Transportation. |
| Unit V | Designing Channel System | Channel Design; Channel Planning, Selecting Channel Partners: Change; Training; Motivating; Evaluating, Channel Management: Use of Power; Channel Conflict, Channel Information System: Elements; Purpose, Channel Performance Evaluation, International Channels: Mode of Entry Decision. |
| Unit | Topic | Description |
|---|---|---|
| Unit I | Introduction to Strategic Marketing | The Changing Role of Marketing – Marketing in the 21st Century, Factors responsible for the change and their impact, Dimensions of Strategic Marketing, Challenges of Strategic Marketing. |
| Unit II | Relationship Strategy | Market Segmentation Strategy – Creating New Market Space, Matching Value Opportunities and Capabilities, Target Market Strategies, Positioning Strategy. |
| Unit III | Product Strategy | Product Strategies – Product Strategy Issues and Challenges, Product Life-Cycle Strategies, Strategies for New Product, Branding Strategies, Packaging Strategies. |
| Unit IV | Pricing Strategies | Analyzing Customer Price Sensitivity and Competitors’ Response, Legal and Ethical Issues in Pricing, Price Positioning, Pricing Strategies and Pricing Models. |
| Unit V | Distribution Strategy | Channel Objectives, Role Performed by Distribution System, Strategies at different Channel Levels, Implementation Strategies. |